I haven't seen any open investigations concerning the Standard Chartered Business banking, SebastienBruggeman.
We have a few steps that you can try to fix it. Yours might be caused by a connectivity issue.
Let's start with updating the bank account manually. This updates or refreshed the connection between your bank and QuickBooks Online. Here's how:
- Click Banking.
- Go to the Banking tab.
- Select Update.
If it's still not connecting, log in to your bank's website and check for any messages or alerts. It blocks the transactions to be downloaded.
If you've encountered an error, though, please refer to this article, and go directly to Step 3. You can follow the links to resolve specific banking errors.
Once they're added to the program, you can already categorise and match the bank transactions.
Get in touch with us if you have additional questions. We're around to help you out.
