cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Discover the updated GST rates in QuickBooks Online Singapore Find out more

Reply to message

View discussion in a popup

Replying to:
Jovychris_A
Moderator

Reply to message

Welcome to the Community, @tom-hinefitness-.

 

There have been no reported issues with connecting the OCBC Business account at this time.

 

On the other hand, are you trying to generate an OTP, or are you having an error while trying to connect your OCBC business account?

 

Nevertheless, here's how we can generate an OTP:

 

  1. Launch the OCBC Business Mobile Banking app on the mobile phone.
  2. Select OneToken from the menu on the right.
  3. Select For account login, then enter your OneToken PIN to generate an OTP.

 

If you're getting an error, you can check this reference for the lists of possible solutions depending on the error: What to do if you get a bank error or can't download transactions in QuickBooks Online?

 

Once connected, you'll want to categorise transactions. I've added this article as your guide: Categorise and match online bank transactions in QuickBooks Online.

 

Let me know if you have other banking connection concerns with your QuickBooks account. Keep safe!