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Replying to:
Jessavell_A
QuickBooks Team

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It's great to see you here in the Community space, Wayne.

 

First, may I know if you've encountered any specific error messages? If so, please share the exact message you've received.

 

Mobile check deposit is available to all eligible customers, provided that your QuickBooks Checking account is active and in good standing.

 

Before depositing a check, it’s important to confirm that it meets our requirements. Also, please ensure that the amount on your check doesn't exceed your transaction limits.

 

If you meet all these criteria and are still unable to deposit your check, please reach out to our Live Support Team for further assistance in investigating this issue.

 

Let me know if you have any other questions.