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cdavenport
Level 1

Linked bank accounts have been reconciled but balances still don't match.

The balances for both my linked bank accounts are off, i.e. they do no match the quickbooks balances, so I went through and reconciled them using bank statements up to the most recent statement for each.  I was able to do this successfully and everything checked out with $0.00 in discrepancies.  I also checked the few newer transactions that have not been covered in a statement yet and these also match, yet somehow the balances that show when I go to 'Banking' are still off.  I don't understand how everything can be right in one place and not in the other.  I don't really know where to look for issues at this point so any tips on where to go next would be greatly appreciated. 

I am working with quickbooks online.  Thank you so much!