Thanks for getting back here in the thread, @VincentHS. I'll share some details about your concern, and I'll help you get through this situation so you can add the RMB amount you received and reflect them to your respective accounts in QuickBooks Online (QBO).
Before anything else, know that I understand how important it is for you to accomplish this as soon as possible. As I check here in my resources, the feature you're trying to access in QBO is unavailable. However, there's a workaround that you can do to somehow get through this. Since there's no RMB currency option in QBO, you can consider adding it to the closest currency available in that country.
Also, if you want this option to be available in QuickBooks, I can help you send a feature request to our Product Development Team. They'll review your feedback and consider adding it to future product updates. I'll input the steps below so you can proceed. To begin, here's how:
- Access your QuickBooks Online company.
- Go to the Gear icon.
- Under Profile column, select Feedback.
- Enter a brief description of your feature request.
- Once done, click Send.
Additionally, here's an article to learn more about the supported currencies in QBO: List of supported currencies in QuickBooks Online.
You can also visit this page to learn more about the multi-currency feature in QuickBooks: Multi-currency FAQ.
@VincentHS, it's been a pleasure to have you in the Community today. In case you have any additional QuickBooks-related concerns or need help performing tasks in QuickBooks. Know that I'm just a click away. Don't hesitate to tap the Reply button below. I'll make sure to get back to you. Take care, and have a good one!
