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Want an expert to help you set up your QuickBooks Online? Find out how: Click here

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hello-anne-marie
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HI there,

I tried your suggestion several times on the day the problem was occurring but nothing worked.  I cleared cache, rebooted, several times and still nothing so I left it for the day. I've just come back in and my bank account is now connected again!  Seems it may have been a QBO blip.

Many thanks for your help.