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Replying to:
ShiellaGraceA
QuickBooks Team

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Thanks for getting back to us here, @grsingh.

 

I understand how the payment should post for you to reconcile smoothly. With this, I recommend contacting our Customer Care Support. They have the tools that can check your account and assist you further with the posting.

 

Here's how to reach out:

 

  1. Go to Help at the top.
  2. Scroll down and select Get help from a human.
  3. Choose Callback.

 

Check out this article to learn more about our QuickBooks Payments FAQ

 

In case you need help with other payment tasks, click this link here to go to our general topic with articles. Look for responses that fit your concern.

 

I'll be around for you if you have any other questions about payments. Take care and have a great weekend ahead.