Same problem! This has frustrated me for weeks now! How can they let this go unresolved for SO long?! When I click save, these 3 black dots popup and then nothing. We pay way to much for this software for this type of issue. I have tried all the suggestions... logging out, clearing cache, incognito, different browsers, PC, mobile device. Nothing works. Here's what I get after trying to confirm the account and clicking the Save button.