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Replying to:
SheandL
QuickBooks Team

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Hi there, bcsfg. Currently, the ability to match invoice payments with credit card processing fees deducted is unavailable.

 

Please know that there are several reasons why QuickBooks won't match transactions. Here are some of the common factors to consider:

 

  • The amount may vary due to fees or discounts.
  • You need to match multiple payments that have been deposited together.
  • The record was created more than 90 calendar days before, or within 20 calendar days after the transaction date.
  • If the record has already been reconciled, you should exclude it from matching, as it cannot be matched.

 

Since a fee has been applied to the invoice payment, we'll have to record the invoice payment in QuickBooks, then mark it as paid. To do this, here's how:

 

  1. In your QuickBooks account, hover over the + Create button, then select Receive payment.
  2. From the Customer dropdown, choose the name of the customer.
  3. In the Payment method dropdown, pick the payment method.
  4. Select Undeposited Funds from the Deposit to dropdown.
  5. Tick the checkbox for the invoice you're recording the payment on in the Outstanding Transactions section.
  6. Click Save and close.

 

Once done, add the bank fees in a negative amount in the Bank deposit section. Follow the steps below:

 

  1. Go to + New, then Bank deposit.
  2. In the Account dropdown, choose the account where the funds are to be deposited.
  3. Find the transaction from the Select the payment included in this deposit, then tick the checkbox for the transaction.
  4. In the Add funds to this deposit section, select where it's from, then add an expense account in the Account column.
  5. From the Amount column, enter the exact amount of the processing fees and ensure it is negative.
  6. Once done, click Save and close.

 

Afterward, go back to the Bank transactions page and select the correct bank tile and manually match the transaction.

 

The Community space is always available if you have other concerns or questions.

 

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