To ensure payroll items accurately match your bank feed, verify that each transaction is reconciled and has not been previously matched with another downloaded transaction.

It's important to note that not all transactions can be automatically matched by QuickBooks. In these cases, you'll need to do it manually. To do so, follow these steps:

1. Go to Transactions, then Bank transactions.
2. In the For review tab, select the transaction you want to match.
3. Click Match.
   
4. From there, you can filter the dates and transaction types.
5. Tick the box beside the transaction and hit Match.

If the payroll item still won't match, I suggest contacting our Live Support Team. They are equipped with the necessary tools to conduct further investigation and do screen-sharing sessions for effective QuickBooks navigation.

Here's how to reach them:

1. Go to the Help icon.
2. Click the Search tab, then Contact Us.
3. Type in your concern and select Continue.
4. Choose a way to connect with us.

Please observe their support hours to connect with them at the most convenient time.

Additionally, if you want to ensure that your records match your bank or credit card statement, you can visit this material for reference: Reconcile an account in QuickBooks Online.

We're committed to ensuring you have accurate financial reporting and tax preparation in QuickBooks. Feel free to hit the Reply button if you have inquiries about managing your transactions.