Hi Chris,

Thanks for following up on this thread, and it's good you had the opportunity to speak with support outside of the QuickBooks Community. What they told you is correct: there isn't a way to add tax line mapping for accounts in the Chart of Accounts like there is for QuickBooks Desktop. As you've noted, QuickBooks Desktop and QuickBooks Online have many different features and options. They offer the same basic principal of managing business books, but aren't designed to mirror each other feature-for-feature.

I can appreciate how this would impact a business though, especially one that's come from the Desktop platform. Even if you didn't migrate from QuickBooks Desktop, however, I see that this feature is important to you and know that working with an accountant isn't always a viable option. The Pro Tax module for QuickBooks Online Accountant is the feature to use though to handle any sort of GIFI information for a set of books.

In case the other person you spoke with didn't already touch on this, I invite you to submit feedback about this for our product development team. The following link outlines how to go about that right in your QBO account: How do I submit feedback? The comments are forwarded to the product team so they can see what features are impacting users and what could be enhanced to make things even easier when using the program.

I see you say you've moved on, which could mean that you've moved on from QBO. Whatever the case, I wish you the best with your business and bookkeeping. I'll be around if you did have more questions.