Hi AROB,

Welcome to QuickBooks Self-Employed!

Once connecting your bank account, it should bring all types of transactions, whether they are Money In or Money Out transactions. 

I recommend contacting our QuickBooks Self-Employed Support Team to see if anything odd is happening in the back-end. They can be reached by following this article: https://quickbooks.intuit.com/learn-support/en-au/other-questions/contact-quickbooks-self-employed-s... (Get in touch with a human).

Bonny