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Hello, @DCI_Daniel.
We need to pull up your account and gather personal information so you'll be added to the list of affected users. That being said, we won't be able to do it here since the Community page is a public place that everyone can access and search for information.
At this time, I encourage reaching back to our support team to assist you further. You can set a scheduled callback or message an agent. The waiting time depends on the volume of customers trying to reach out to support.
To contact support:
- Tap on Contact us from the Help menu.
- Enter a short description of your concern under the What can we help you with? section, then click on Let's talk.
- Choose a way to connect with support.
Let me know if you have any other questions. I'm always here to help. Wishing you a good one!