Hi, Mikay.

Since your transactions aren't coming through at all, let's troubleshoot by performing a manual update in QuickBooks Self-Employed.

Here's how to do it:

1. Go to the Gear icon and select Manage Accounts.
2. You'll be routed to the Bank accounts page.
3. Click the Refresh all button.

Alternatively, I suggest manually importing your bank transactions via an Excel CSV file into QuickBooks.

Here's how:

1. Go to the Profile ⚙ icon and select Imports.
2. Choose Import Transactions.
3. Follow the onscreen steps to upload the CSV file.
4. Click Import.

You can also check with your bank if there is a maintenance. If none, I recommend reaching out to our Live Support team. They can investigate the connection directly and provide further assistance.

If you have any further questions or need assistance, please leave a comment below.