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RhoiceW
QuickBooks Team

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Hi there, dklr2497. I understand how frustrating it is to get a connection error. Error 101 is a banking error in QuickBooks Online (QBO) that means there's an issue with the connection between QuickBooks and your bank's website.

 

First, ensure your bank account is active. You can log in to your bank's website to confirm this. I also recommend reviewing your bank's notifications for anything that requires your confirmation, such as a new terms of service agreement.

 

Lastly, if the bank is active and all information is confirmed, I suggest logging in to your bank's website in a different tab or browser to see if you can sign in without any errors. After that, try connecting your bank.

 

If you have more concerns related to QuickBooks, don't hesitate to comment. We're here to help.