Hello, @smrollglenmorepark. I appreciate your efforts in verifying your bank's app before posting here. The error you are encountering indicates that your financial institution has additional security requirements that need to be addressed, such as a security question or a one-time passcode.

If your bank or financial institution prompts you with a security question, please enter your answer. You may encounter this error again during future updates if you have multiple security questions. As you answer them, QuickBooks Online will remember the security questions you've answered for you.

If you do not see a security question, consider trying a different browser or disabling your browser's pop-up blocker. If your bank requests a one-time password, please obtain it (through a device, text, call, etc.) and enter it each time you encounter Error 185.

For any further questions about Error 185 or any connection issues between your bank and QuickBooks, please leave a comment below.