I appreciate you providing the error message that you've encountered, Pip7.
To fix this issue, we recommend to reach out to our Customer Phone Support team. They have the tools to help you with the error message that you've encountered.
To contact them, here's how:
- Go to Help and choose the Search tab.
- In the search field, type in contact support.
- Click the Contact Us button.
- Select between the methods to connect with our support.
- Follow the on-screen steps based on your choice.
After you connect your bank, you can use this article to learn how to match your online bank transactions since QuickBooks will automatically download the latest ones.
You can post your reply below if you have additional questions or concerns, and we are here ready to help you out.
