Thank you very much for your reply.

I’ve tried the steps you’ve provided, and whilst they make sense in theory, and thank you for the support articles, I actually touch base with our bank and after a lot of back-and-forth, they’ve confirmed that there’s an error with the open banking system for certain accounts/banks.

I hope that this is rectified but for anybody That reads this with regards to unity bank, please reach out to them directly as they’ll be able to give you an exact ETA for the fix for your particular account.

thank you everybody that replied!