I appreciate your efforts in performing the suggested resolution, craig. Let me point you in the right direction of support to assist you with your price rules concern.
Since all your price rules stopped functioning on the same day, I recommend contacting our live support team for further assistance. They have the resources and expertise to conduct a screen-sharing session, allowing them to investigate this unusual behavior in a secure environment.
Here's how:
- Go to Help (?).
- Select either tab to get started.
- Assistant: Get quick, personalised answers from the QB Assistant. Choose a suggested option, or type a question or topic you need help with. If you decide you need further help, you can click the option talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or hit Contact Us, enter a short description about what you're looking for, and select Continue.
- Choose a way to connect either Start a chat or Call us.
You can also check out their support hours to determine availability.
Additionally, check out these resources to help you with maintaining accurate financial recording by making sure your bank and credit card statements match your QuickBooks accounts:
Please don't hesitate to drop a comment below if you have any other questions. The QuickBooks Community forum is here to assist you with all aspects of banking, categorizing, and managing your price rules in QuickBooks Online.
