HI Julie,
There isn't any reported incident as of the moment about Westpac bank account showing reversed downloaded transactions. I recommend contacting directly our Customer Care Team. That way, they can ask your details in a secure form and check your account connection with our bank engineers.
To contact support:
- You can go to this link: https://quickbooks.intuit.com/learn-support/en-au/contact.
- Select the product you have questions about.
- Enter your concern.
- Select Continue and follow the onscreen instructions.
Check this link for reference to learn more about: Fix specific bank errors.
Post again in the Community if you have further banking concerns.
