I hear your sentiments regarding your experience with the Bankwest connectivity issue, Simmo70.

I know that you've already contacted our support team to resolve this problem, but I recommend that you reach out to them again so that we can follow up on your escalated case.

Our support team has the tools to check your account securely and share updates on your open case. You can follow the instructions given by my colleague DebSheenD on how to contact them.

If you have any further questions or concerns, please don't hesitate to let us know. We value your business and appreciate your patience.