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JessT
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Hi user12557,

 

Thank you for joining the conversation. I'll provide the steps to help you resolve the connectivity issue with Bankwest.

 

You'll want to log in to your bank account outside QuickBooks to see if your credentials are still able to access your account. Then, go back to QuickBooks and edit your sign-in info. If you didn't change your credentials, just go through the editing process without changing anything until finish. This step will re-establish the connection with your bank account.

 

  1. Go to Bookkeeping, select Transactions, then select Bank transactions.
  2. Select the tile for the bank account. Then select the Edit ✎ icon.
  3. Select Edit sign-in info.
  4. Update your info as needed to just go to the next page until finish.

 

You can then categorize or match your bank transactions and reconcile your account afterward.

 

Let me know if you have other questions in mind. Take care and have a good one.