I can help you with disabling suggested categorisation in your bank feeds in QuickBooks Online, @pamela22.

The suggested categories are based on how other businesses categorise transactions of a similar nature. However, you can always edit and add the correct category before adding it. After making sure that you've unchecked the Enable suggested categorisation option, try clearing your browser's cache.

The inconsistency you have with the categories can be caused by the piled-up cache in your regular browser. It stores temporary internet files from your browsing history. As it collects too many files, it can cause performance issues in your account.

I've got some steps to help fix this issue. First, sign in to your QBO account using a private browser. This helps isolate the issue since it doesn’t store data in the cache. Here are the following keyboard shortcuts: 

• Safari: Command + Shift + N
• Mozilla Firefox: CTRL + Shift + P
• Google Chrome: CTRL + Shift + N
• Microsoft Edge: CTRL + Shift + P

If it works, here's how to clear cache and cookies to fix issues when using QuickBooks Online. Restart your browser right after. 

You can also try to log in to your account using other supported browsers (Firefox, Google Chrome, Safari, Microsoft Edge) if the steps above didn’t work.

After categorising your transactions, here's how to review your accounts in QuickBooks to make sure they match your bank and credit card statements: Reconcile an account in QuickBooks Online.

If you still have questions regarding turning off suggested categorisation in your bank feeds, don't be hesitant to leave a reply below. I'm always here to help. Have a great rest of the day and be safe!