The short answer is that Quickbooks/Intuit closed my case without resolving it.  Amex is still working on it.  At the prices Intuit charges, they need to be more responsive. 

If your account(s) are "business accounts", not personal or corp., you should be ok.

If AMEX doesn't fix the issue I am closing my account and no longer going to recommend Intuit.  AMEX is 70% of all of my transactions :(

I have wasted at least 20 hours on this!!!!