I always want you to have a smooth experience while using our product features in QuickBooks, @GTygert.
It also disappoints me when the system I used to have seamless integration and connection get an error for a long time all of a sudden. Since you already worked out all the steps to resolve the error OLSU1013 in QuickBooks by following my peer's recommendation, @AileneA, I still suggest reaching out Care Support team by following these steps:
- Run QuickBooks Desktop and then press the F1 keyboard key.
- Click Contact Us.
- Type a brief description of your issue, then hit Let's talk or Continue.
This way, they can create an investigation with Amex bank feeds connection in QuickBooks Desktop and verify this issue.
On the other hand, I encourage our fellow users in QuickBooks Online, @Jdean011, and @MKRAM, to contact our Care Support team. We recently had an open investigation about error 102, and the case code is INV-63069. This way, our representative will pull up your account and attach it to the case to send you both further email updates after reaching them.
Please be back to this thread or create a new post in the Community if you have additional questions or concerns about bank feeds in QuickBooks. We're always open 24/7 to help. Stay safe and well.
