Hi @Angelyn_T, QB had me do all of that twice already. AMEX says all good on their end and I can log into their site just fine. It's a QB issue that apparently nobody knows how to fix? Seems strange. It's frustrating when I'm on phone with tech support for an hour each time and nobody knows how to fix. The only thing they say is give it some time and allow us to fix it. It's been couple weeks and not fixed. I just don't know what to do now and tried everything everyone has put in this thread with no luck 😕