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IntuitAika
Intuit

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Hi THEEND21, 

 

Thank you for making us aware of your situation. 

 

If your ANZ is connected via direct feed, there's an ongoing investigation which is already reported to our banking engineers. We are currently working with your bank to get this fixed. I recommend to get in touch with our QuickBooks Customer Care Team to have your account added on the affected users and for you to receive an update on it. 

 

However, if your ANZ account is connected via standard feed, you can do a manual update by clicking on the Update button on the Banking page.

 

For more information, you can check on this article on what to do if you get a bank error or can't download transactions in QuickBooks Online

 

Feel free to leave a comment below if you have any other questions. Have a great day!