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100% Correct - IT IS NOT WORKING AND HAS NOT BEEN WORKING FOR WEEKS. People also need to stop suggesting that we click "Update" in the upper right hand corner and other stupid comments. We all know full well how to work the AMEX connection and to suggest we are so stupid as to not know how to operate this simple software (when it works) is insulting. We have all tried to connect/disconnect/reconnect our accounts, daily go press the "Update" button, and we are all left wondering how such a simple connection could stump a team of professional engineers when a 3rd grader could probably create the code. The AMEX website is not the problem either. I have endured the pain of calling over to the foreign support desk 3 times now. They try to tell you it's AMEX's fault when clearly i can log into the AMEX website and see my card without issue. It is seeming more and more like this is a case of CORPORATE INCOMPETANCE AND BUREAUCRACY. You can bet if the CEO of Intuit had this problem it would be a "TOP" priority with 3 developers in her office working on the case 24x7.