Hi CH88. 

Thank you for letting us know. 

I took a look on our end and there's no recent incident with Amax been reported in AU region. 

So that we can better assist you, I would encourage you to contact our support team so we can look into this with you. Please see link below for contact details:

https://help.quickbooks.intuit.com/en_AU/contact

Thank you and please let us know if you require any additional assistance.