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Tuffy1973
Level 2

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I tried a third browser, I have disabled my firewalls in hopes that that would work. I tried another clients file after all of this and it got me to my log in information, but once I entered that I received a CRA error message ERR.021, but the crazy thing is, if I log into represent a client not through the AFR link, I can access my account and that clients information, no ERR.021. In saying I can try a brand new file with a valid SIN, wouldn't I have to be authorized to represent them before I could try AFR?

 

I also noticed in my Profile program that if I click on efile, all items listed there I can click on except for Efile authorize a representative and Efile cancel a representative. I've been having the AFR issue for weeks, but I was able to submit an auth a rep 2 weeks ago no problem