Hi:

Thank you for the reply.

This appears to be asking for the password for the company file, but I will try the Intuit password and see what happens. If its not accepting my password, I was wondering if I am able to change the password at this stage - that maybe the password was linked to the backup file.

Also,  when I restored QBs on the new computer, it completed and I was able to activate it without it ever asking me to login to Intuit as I was expecting.  Could not being logging into Intuit be my problem?