Hello, we can't follow your instructions because the when we write a refund receipt check I can't chose it in the screen. It doesn't show up in the client payment section. But it shows up in the check register. We think there is a step missing.

I also can't upload documents because it says that we must be signed in to add attachments, but I am signed in. And I submitted this message yesterday but it's not populating because it says that there was an ‘error mismatch’ or something. I am trying from another browser.