Hey there, @Sabrah.
Thanks for following along with the thread and sharing your concerns.
Let's start by making sure that your QuickBooks software is updated to the latest version. This ensures that the program displays the latest features and resolve issues such as missing adjusting journal entries check box.
Here's how:
- Go to the Employees menu.
- Choose to Get Payroll Updates.
- Tap on the Download Entire Update checkbox.
- Click on Download Latest Update.
- A window appears when the download is complete.
Once completed, make sure to restart QuickBooks to ensure that all components are updated. Now, you can try adjusting your journal entries again.
If the issue persists, I recommend running the Verify and Rebuild tool to isolate this unexpected behavior. This is a built-in tool that auto-detects and auto-fix data damage issues within QuickBooks.
That should do the trick. Please don't hesitate to let me know if there is anything else I can assist you with. Take care!
