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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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Replying to:
Zesrah_A
QuickBooks Team

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Welcome to the community, jgforddds. 

 

To change your admin email, sign in to your Intuit account and update the email address.

 

If you no longer have access to your email address or phone number:

 

  1. Complete the account recovery form.
  2. Upload one of the following documents:
    • Driver's license
    • State ID
    • Passport
    • Notarized document

 

You’ll receive an email from no_response@intuit.com within one business day with instructions to reset your password (business hours: 8 AM–5 PM PST, Monday to Friday).

 

Alternatively, you can follow these steps if you still have access to your phone number:

 

  1. Visit the sign-in page and enter your account's email address or phone number. 
  2. Select Sign in, then click Text a code to [your number].
  3. Check your text messages for the verification code. Keep the sign-in page open.
  4. Enter the code and follow the instructions to sign in or reset your password.

 

Once signed in to your Intuit account, follow these steps to update your email address:

 

  1. Go to Sign in & security and select Email address.
  2. Provide your current email address and click Save.
  3. Check your inbox for a 6-digit verification code. Enter the code in the Verification code box and select Continue.

 

Your email address will now be updated.

 

You may check this article for more details: Recover your Intuit Account if you can’t sign in.

 

Let me know how it goes or if you have further questions. We're here to help.

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