Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Jayson_E
QuickBooks Team

Reply to message

Let's go through some troubleshooting steps to help resolve the status of your invoices in QuickBooks Self-Employed (QBSE), Heman1185.

 

Before we proceed, please ensure that the Status and Date filters in the Invoices tab are both set to "All." Then, sort by Date (Descending) to display the most recent invoices at the top. This will help verify if any newly created invoices were missed.

 

Here's a sample screenshot for reference:

image.png

If the issue persists, we can clear your browser's cache to rule out the possibility of a webpage issue causing paid invoices to appear overdue or preventing newly created invoices from showing up. You can also use other supported browsers as alternative.

 

If you have additional questions, feel free to reply to this thread.

Need to get in touch?

Contact us