Thank you for bringing these issues to our attention. I understand how important it is to connect your Venmo account to QuickBooks Online banking, and I’m here to guide you in getting the right assistance.
For a deeper investigation about this matter, I recommend contacting our live support team. They’re equipped to identify the root cause and help resolve why your Venmo account isn’t linking.
Here's how:
- Open the Help panel.
- Select the Search tab and enter keywords like "contact support" for answers.
- Click on Contact Us.
- Choose either Chat or Callback to connect with an expert.
We are available Monday to Friday, 6 AM to 6 PM PT and Saturday, 6 AM to 3 PM PT.
As for your second issue, it looks like you might be using different login credentials for your QuickBooks Online account and your QuickBooks Community account. To fix this, try accessing your QuickBooks Community account using a browser, rather than through the Help option within QuickBooks Online.
I'll keep this thread open, so feel free to reach out if you have any additional questions. We're always here to help!
