Thanks for joining this thread, LuLu4.
I want to make sure you're able to get your accountant added to the QuickBooks Online account.
Just to make sure I'm on the same page, were you able to try the troubleshooting steps mentioned above or resend the invite? If so and they're still not receiving the invitation I recommend reaching out to the QuickBooks Online Support Team. An agent will be able to take a closer look to determine why your accountant isn't receiving the invites. This can be done directly through your account by:
1. Clicking Help.
2. Then select either of these two options:
- QB Assistant: Type in Talk to an expert. You'll get options for expert help.
- Search: Select Contact us to be connected to an expert for help.
I'm linking a few articles below that I believe you'll find useful in this situation:
Please don't hesitate to drop a comment below if you have any other questions or concerns. I'll be here to lend a hand.
