We prioritize the protection of your information to ensure smooth business operations. I understand how these situations can affect your business and customer relationships, Mark.

Here are some steps we can take together to protect against theft:

• If your QBO account is linked to your bank accounts or payment processors (e.g., PayPal, Stripe), contact those institutions immediately to report possible fraud. Stop or reverse the payment transfer if possible.
• Update or create a new strong, unique password that includes a combination of letters, numbers, and special characters.
• Contact their Customer Support team and inform them of the potential fraud and unauthorized transactions. Provide all relevant details about the invoice and payment in question, including the transaction date and amount.

If you can't log in to your account, I suggest sending a privacy report to our Intuit Security email on this link: Contact us.

To prevent future security risks, here are the emails used by Intuit Payments to contact you: Identify the official emails used by Intuit Payments.

For further assistance, we are here if you need support on this topic.