Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
JamesDuanT
Moderator

Reply to message

I appreciate you for taking the initiative to try the necessary troubleshooting steps before reaching out to us here in the Community. 

 

The troubleshooting steps you've mentioned are typically effective for issues like app launching. I'd recommend contacting our Technical Support Team, as they have the necessary tools to pull up your account and provide additional troubleshooting guidance.

 

In the meantime, you can temporarily access your account through a mobile browser by visiting: https://qbo.intuit.com/. From there, you can continue doing your business tasks such as creating transactions and reviewing your reports.

 

Please let us know if there are any additional questions we can assist you with.

Need to get in touch?

Contact us