Thanks for checking back with us, @SteveTreasurer.
You can certainly give that a shot since you've had luck with that process in the past. If you're still having issues, I recommend trying some basic troubleshooting steps, such as clearing the cache from your web browsers.
Web browsers collect cache to save time when loading repetitive data and images. Over time these files can become outdated and corrupted, causing issues like the one with your 1099s. I'm including the links to all supported browsers that contain the steps to clear the cache below.
Once you've cleared the cache, please be sure to restart the browser so the changes can take effect.
If you continue to have issues, I recommend contacting our Support Team. This way, one of our agents can review your account in a secure environment and investigate this matter further.
Please don't hesitate to let me know if you have any additional questions or concerns. Have a good one!
