Thanks for reaching out to the Community, kyleknapp. I appreciate your detailed information.
If the Customer Account Management Portal (CAMPs) is displaying incorrect information, it's possible you might have registered different products with different emails.
You can try logging out of CAMPs, then signing back in with the correct credentials, or using your Claim Account option to merge multiple accounts.
Here's how to merge:
- Sign out of CAMPs, then return to the sign in screen.
- Instead of signing in, select Claim Account. This will let you connect accounts with different emails.
- Once you've claimed your account, you can sign in to one of them and see all of the associated products.
If you'd prefer to sign in to another account instead of merging, but are having trouble signing in, you can use your I forgot my user ID or password option on the login page.
I've also included a detailed resource about managing Intuit Accounts which may come in handy moving forward: Change, manage or update your Intuit Account with CAMPs
Please don't hesitate to send a reply if there's any questions. Have an awesome Thursday!
