Third time in a month this has happened to us. Absolutely ridiculous Intuit doesn't put in a permanent fix. I cannot wait until another software innovates and puts quickbooks out of its misery for good. Nickel and dime for all these modules that don't work. Attempt a SaaS sales model with an on-prem software.  Then it doesn't even work half the time lol.

Only a matter of time. For anyone reading this, you have to call support. They log in the system, fix something on the backend and there's absolutely nothing you can do to fix it yourself. Enjoy your hour of productivity wasted on the phone.