This exact thing happened to me.  This is a crushing blow to our company financially.  We process 100 invoices a day this time a year.  We use QBO API's with our in-house software.  We run payroll through QBO.  We have 50 employees.  It's the Christmas season & this erodes trust greatly.  The way Quickbooks handles this through Customer Service people to escalate to other people is horrible. It takes days.  We run 2 shifts(16/hr days) and 6 days a week when busy.  The firewall of Customer Service reps to get it to the right people at Quickbooks is unacceptable.  We trusted you with our business, our financial lives and the lives of our employees.  HELP US NOW!!!!!