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Replying to:
CharleneMaeF
QuickBooks Team

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I know this hasn't been an easy process for you, Karen.

 

Let me make it up to you by making sure you'll get a detailed explanation why you're still unable to connect Shopify Balance in QuickBooks Online.

 

It would be best if you reached out to our Live QuickBooks Support Team for further assistance. Our team has complete access to your account and can diagnose the root cause of the issue. This way, we can ensure that the problem is effectively resolved, leaving you with a seamless experience. Our trained professionals are available 24/7 and will be more than happy to provide any assistance you may require. Don't hesitate to reach out to us via the support contact channels provided as we will be more than willing to help.

 

Here's how to contact our support:
 

  1. Go to the Help (?) icon at the top.
  2. On the Assistant tab, click Talk to a human.
  3. Enter your concern in the Type something field, then click the send icon.
  4. Click I still need a human.
  5. Select Get help from a human.
  6. You can either select the Chat with us or Have us call you option.

 

I appreciate your understanding on this matter. Please know that I'm determined to get this resolved. Please don't hesitate to post again if you have any further concerns, as we are committed to ensuring that you receive nothing but the best service from us. 

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