I WONDER IS INTUIT BBB CERTIFIED?  IF SO...I'M THINKING ABOUT FILING A COMPLAINT...THEY HAVE COMPLETELY ABANDONED US ...ZERO ***ACTUAL SUPPORT***, JUST SCRIPT READING UNTIL THEY HAVE NOTHING ELSE TO READ.  THERE IS NOT HIGHER TIER SUPPORT, NO ONE THAT CAN ACTUALLY LOOK INTO THE SYSTEMS (OR THAT WILL ANYWAY) TO TRY TO FIND AND SOLVE THESE ISSUES.  

IF YOU ASK ME...THIS PRODUCT AND ITS SALE IS COMPLETELY FRAUDULENT