I SEE THEY WERE ABLE TO HELP YOU HERE.. (TOTAL SARCASM BTW).

THESE ISSUES IN ONLINE SEEM TO GO BACK YEARS...THE OLDEST POST I'VE COME ACROSS SO FAR IS FROM 2021, AND ABOUT THIS SAME ISSUE. I SEE REPLIES FROM "EMPLOYEES" WHO I'M CONVINCED ARE EITHER BOTS OR PAID SCRIPT READERS THAT WILL AND CAN'T ACTUALLY DO ANYTHING.  CALLING INTO THEIR TECH SUPPORT?  WORSE...THEY WILL DROWN YOU IN WORDS TO INSPIRE CONFIDENCE THAT YOUR ISSUE IS THEIR TOP CONCERN AND WILL BE FIXED, BUT BOTTOMLINE ALL THEY DO IS READ THEIR SCRIPTS...

WHAT BROWSER ARE YOU USING?

TRY CLEARING YOUR CACHE...

BLAH BLAH BLAH....

WHAT A JOKE INTUIT AND THIS ONLINE PRODUCT ARE...UTTER JOKE