To earlianm, It's been two weeks and no response to your overcharging practices. I am not surprised after ready a few other complaints...no resolution because QB DOES NOT respond after their initial fake concern. I have no other alternative than to seek further action...the money is an issue but the principle is glaringly in need of being brought to light. Until I am told by an attorney, I will continue to let as many people know about this thievery!!