I understand the importance of having the correct name in your company file, and  I am here to help you change this, @safoglio.

As you have mentioned that your email address already holds the primary admin position, but the displayed name is different, you can follow the steps below to update your information. Here's how:

1. Click on the Gear icon.
2. Select Manage Users.
3. Locate the user you want to edit, then choose Edit in the Action column.
4. After making the necessary changes, click Save Changes.

However, if you are still unable to change the name after following the steps above. You can request to be the primary admin or contact.

To protect the security of the account, we need to collect some documents before proceeding with the request. To determine what documents you'll need to submit, please take note that it depends on what type of business you are in.

Once completed, our dedicated team will promptly review your case. When finished, you'll receive an email update regarding the status of your request. Keep an eye out for an email from noresponse@intuit.com.

For more insights on changing the primary admin or contact user in QuickBooks, review the details provided in these links:

• Change the primary admin user in QuickBooks Online
• Change or update the Primary Contact on your QuickBooks Account

In addition to the admin role, you can also find more tips while managing your standard or other users from this link: Add and manage users in QuickBooks Online.

Let us know if you have further questions about changing the primary admin. We'll be right here to help you at any time.