Hello there, info1058.
We prioritize safeguarding your information so you can continue your business operations. I also acknowledge how this affects your business and your relationship with customers. Let me share a few steps we can take to fight against thievery.
First, inform your customers regarding this fraudulent activity by your previous employee. Notify them about the differences in your business name and how to recognize the legit invoices from you. This way, we can ensure you receive the payments and control the embezzlement.
Next, review your account log-ins to confirm the employee has no access. By doing so, we can stop him from knowing the details of your receivables.
Additionally, I recommend consulting with a legal professional or law enforcement agency regarding this case since he recently registered with the state. You can consider filing a complaint with the Oregon Department of Justice or the Federal Trade Commission. Rest assured that they have the authority to help prevent fraud, deception, and unfair business practices while protecting you.
Moreover, the most effective way to save yourself from these security threats is to be aware and take preventive measures. With this, share this reminder with your customers to determine official Intuit communications and websites: Identify suspicious activity, phishing scams, and potential fraud.
Furthermore, these resources will guide you in editing your account credentials and the info your customers see on sales forms and invoices:
I appreciate your patience as we’ve gone through all of this. You can reply below for additional queries when managing security and fraud issues. Take care.
