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Replying to:
GebelAlainaM
QuickBooks Team

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Glad to see you here in the Community, ST1818. I can help you combine two credit cards under one account.

 

No. You can merge them under one account without problem even if they don't have the same opening balance. Please know that once you merge your bank account, you can't undo them.

 

Merging an account will move all the data into the one you want to keep and remove the duplicate. If the account has reconciliation reports, make sure you've saved them. This way, transactions remain on the merged account and stay reconciled.

 

Here's how:

 

  1. Go to the Accounting menu on the left navigation bar.
  2. Select Chart of Accounts.
  3. Locate the account you want to keep. Then, click the drop-down arrow next to View register and select Edit.
  4. Take note of the account details and click Cancel.
  5. Look for the account you want to merge. Then, click the drop-down arrow next to View register and select Edit.
  6. Change the duplicate account's info to match the account you want to keep, and click Save.
  7. When you're ready, select Save, and then Yesmerge accounts.

 

Please refer to this article for more detailed steps: Merge duplicate accounts, customers, and vendors in QuickBooks Online.

 

Additionally, you can check out this article about the importance of opening balances: Enter and manage opening balances in QuickBooks Online. It also includes some steps on how you can edit incorrect opening balances.

 

Furthermore, visit this article for the complete process of reconciling your account: Learn the reconciliation workflow in QuickBooks.

 

Post a reply if you have clarification about merging your bank accounts. I'll get back to you as soon as possible.

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